Reservation & Refund Policy

Reserving a Pearlbrook Maltese Puppy

Two clear options: reserve a specific available puppy, or book a visit first. Both deposits are fully refundable, and both count toward your puppy's total adoption fee.

Your two options

Reserve a Puppy

$400

Fully Refundable Reservation Deposit

Reserves one specific available puppy. Fully refundable, and it forms part of that puppy's total adoption fee rather than an extra cost.

Visit First

$250

Fully Refundable Visit Commitment Deposit

For families who would like to visit before deciding. Book at least 24 hours before the intended visiting day. Fully refundable, and it forms part of the total adoption fee if you proceed.

These are two different paths, not two charges. The $400 reservation deposit reserves a specific available puppy; the $250 Visit Commitment Deposit books a visit appointment for families who prefer to meet a puppy first. Both are fully refundable, and both count toward the total adoption fee if you proceed with an adoption.

$400 Puppy Reservation Deposit

To reserve a specific puppy, a $400 fully refundable reservation deposit is required. The deposit forms part of your puppy's total adoption fee and is not an additional charge.

  • Reserves one specific available Maltese puppy
  • Fully refundable
  • Applied toward the puppy's total adoption fee
  • Not an additional charge on top of the adoption fee

$250 Visit Commitment Deposit

Puppy visits require a $250 fully refundable commitment deposit and must be booked at least 24 hours in advance. If you choose to move forward with a puppy, the deposit forms part of your total adoption fee rather than an additional charge.

  • For families who would like to visit before deciding
  • Books a dedicated visit appointment
  • Must be booked at least 24 hours before the intended visiting day
  • Fully refundable
  • Applied toward the total adoption fee if you proceed with adoption
  • Not an additional charge on top of the adoption fee

Payment methods, timing and written confirmation are arranged directly with each family. The adoption process page walks through every step, and puppy visits explains how appointments work.

Contact Pearlbrook

Questions about reserving a puppy or booking a visit?

Text message is the fastest way to reach Pearlbrook. Ask about a specific puppy, current availability, how reservations work, or booking a visit — every message is answered personally.

Text is the fastest way to reach us: +1 (210) 447-3163

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